Manufacturer’s assurance
5-Year Manufacturer’s Warranty
Every Arceo tyre is covered by a 5-year manufacturer’s warranty against defects in materials and manufacturing, valid for the end user from the date of production.
5 years
Coverage
Full replacement
For validated defects within the warranty period
Up to 2 weeks
Resolution after complete documentation
What is covered
Defects arising directly from the production process or raw materials, including structural or manufacturing irregularities confirmed on inspection. Validated defect claims are resolved by full replacement of the tyre within the warranty period.
What is not covered
- Normal tread wear and ageing
- Damage from improper use, overloading, incorrect inflation or misalignment
- Road hazards: impacts, cuts, punctures and kerb damage
- Improper fitting, storage or maintenance
- Tyres repaired or modified outside professional standards
How a claim works
- Return the tyre to the point of sale with proof of purchase.
- The distributor documents the claim and submits it to Arceo with the information listed below.
- Arceo reviews the submitted documentation. Depending on the case, Arceo either decides directly or refers the tyre to the manufacturer for technical inspection.
- The customer receives a resolution within a maximum of two weeks from receipt of complete documentation.
- On a validated defect, the tyre is replaced in full.
Start at your point of sale
To raise a claim, contact the point of sale where you purchased your Arceo tyres.
